The organization's processes and procedures for conducting project work include but are not limited to:  

  • Guidelines and criteria for tailoring the organization's set of standard processes and procedures to satisfy the specific needs of the project;  

  • Specific organizational standards such as policies (e.g., human resources policies, health and safety policies,

  • security and confidentiality policies, quality policies, procurement policies, and environmental policies);  

  • Product and project life cycles, and methods and procedures (e.g., project management methods,

  • estimation metrics, process audits, improvement targets, checklists, and standardized process definitions for use in the organization); 

  • Templates (e.g., project management plans, project documents, project registers, report formats,

  • contract templates, risk categories, risk statement templates, probability and impact definitions,

  • probability and impact matrices, and stakeholder register templates); and  

  • Preapproved supplier lists and various types of contractual agreements

  • (e.g., fixed-price, cost-reimbursable, and time and material contracts).  

  • Change control procedures, including the steps by which performing organization standards, policies,

  • plans, and procedures or any project documents will be modified, and how any changes will be approved and validated;  

  • Traceability matrices; Financial controls procedures

  • (e.g., time reporting, required expenditure and disbursement reviews, accounting codes, and standard contract provisions);  

  • Issue and defect management procedures

  • (e.g., defining issue and defect controls, identifying and resolving issues and defects, and tracking action items);  

  • Resource availability control and assignment management;  

  • Organizational communication requirements

  • (e.g., specific communication technology available, authorized communication media, record retention

  • policies, videoconferencing, collaborative tools, and security requirements);  

  • Procedures for prioritizing, approving, and issuing work authorizations; Templates

  • (e.g., risk register, issue log, and change log);  

  • Standardized guidelines, work instructions, proposal evaluation criteria, and performance measurement criteria; and  

  • Product, service, or result verification and validation procedures. Closing. Project closure guidelines or requirements

  • (e.g., final project audits, project evaluations, deliverable acceptance, contract closure, resource

  • reassignment, and knowledge transfer to production and/or operations).