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1- QUALITY MANAGEMENT PLAN
The quality management plan is a component of the project management plan that
describes how applicable policies, procedures, and guidelines will be implemented to
achieve the quality objectives.
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2- QUALITY METRICS
A quality metric specifically describes a project or product attribute and how the Control
Quality process will verify compliance to it. Some examples of quality metrics include
percentage of tasks completed on time, cost performance measured by CPI, failure rate,
number of defects identified per day, and total downtime per month.
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3- PROJECT MANAGEMENT PLAN UPDATES
Any change to the project management plan goes through the organization's change control
process via a change request. Components that may require a change request for the
project management plan include but are not limited to:
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* Risk management plan.
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Decisions on the quality management approach may require
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changes to the agreed-upon approach to managing risk on the project, and these will be
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recorded in the risk management plan.
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* Scope baseline.
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The scope baseline may change as a result of this process if specific
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quality management activities need to be added.
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4- PROJECT DOCUMENTS UPDATES
Project documents that may be updated as a result of carrying out this process include but are not limited to:
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* Lessons learned register.
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The lessons learned register is updated with information on
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challenges encountered in the quality planning process.
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* Requirements traceability matrix.
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Where quality requirements are specified by this
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process, they are recorded in the requirements traceability matrix.
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* Risk register.
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New risks identified during this process are recorded in the risk register
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and managed using the risk management processes.
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* Stakeholder register.
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Where additional information on existing or new stakeholders is
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gathered as a result of this process, it is recorded in the stakeholder register.